10 Red Flags When Choosing a Website Maintenance Agency in Singapore

07

Apr

Posted By Fenzo Digital Team

10 Red Flags When Choosing a Website Maintenance Agency in Singapore

Setting up an Ecommerce website will have to entail a consistent and reliable ecommerce maintenance plan. Experts involved in woocommerce maintenance and shopify maintenance point out these red flags when choosing a website maintenance agency in Singapore.

1. Your agency suggests additional charges.

If you already have a vision for your website, you may discuss with your digital marketing agency on how to put up your site. There would be website designers that would offer many add-ons and a long list of features for your Ecommerce sites. It would be best to familiarize yourself with the terminologies and functions of Ecommerce before sitting down to negotiate.

Be very specific on your needs and make sure that the web designers provide what is essential for you, like PHP website maintenance, before you talk about additional features that would entail added charges.

2. Your agency is undercharging.

On the other hand, there could be the polar opposite of charging too much. If your web design agency is charging too low, they might be willing to make too many compromises just to scrimp on costs. It could bring about consequences when you have site visitors on your Ecommerce sites. Always remembers that if it sounds too good to be true, it probably is.

WordPress maintenance and Shopify maintenance are high-value services, especially since they offer personalized widgets. If the price is too low, they may not be very reliable in the long-term.

3. Your agency is rushing.

Website maintenance should be a long-term partnership, and if your agency has plans to put up your Ecommerce website, they would usually bargain for a more reasonable timeline. But if your agency is rushing the job, they may just want a shortcut for your down payments. Digital marketing agencies involved in Woocommerce maintenance and WordPress maintenance attest that it takes significant preparation to perform these tasks even with experience and expertise. It cannot be rushed.

4. Your agency has no maintenance portfolio.

Website design and website development are different, even though many of their tasks overlap. Shopify maintenance and PHP website maintenance is a long-term commitment and takes extensive technical know-how. In this case, it is unlikely that a digital marketing agency or website development agency would offer that service to just your website without any prior experience.

5. Your agency refuses to listen to your needs.

This is a common mistake for most business owners. Since they are the experts, they should call the shots. It would help to get advice beforehand and have a checklist of the requirements that you want, and stand firm that these are must-haves on your site. You should also bargain for Woocommerce maintenance in the list of your uncompromisable features list.

6. Your agency does not provide content management.

Website maintenance should also include content management. Again, be careful with the terms. Content management is not the same as providing content. For Shopify maintenance, the content should be curated so it can be applicable to the functions of the entire site. If the agency only commits to setting up the site, it could force serious maintenance issues.

7. You do not check the agency’s credentials.

You are entrusting your online business operations to your digital marketing agency in Singapore, and that includes the web maintenance. If your site is not performing well, your online operations are crippled. Researching the credentials of any website developer is essential.

8. You do not have specific website maintenance goals.

Your WordPress maintenance and Shopify maintenance are more complicated than regular sites because they have customizable tools. The best website maintenance agencies would present this with the package. If your agency does not include these features in the maintenance package, you should be able to negotiate.

9. You overlook security arrangements.

Security arrangements are not as simple as setting up an antivirus program. For Ecommerce sites, there would be many scams directed at phishing customers out of their hard-earned money.

Vigilance on a daily basis is important, and one should not assume that the website maintenance people are solely responsible for your site’s overall security.

10. You fail to replace your login credentials.

Website developers will still submit control of your site to you, especially on Ecommerce sites. Since there is an exchange of money and credit card information, there has to be a limit set on their access. You should replace your password and log-in credentials where your Woocommerce maintenance and PHP website maintenance would not have full access.


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